Craig Storti - The Art of Doing Business Across Cultures - Hodder & Stoughton

Time remaining

  • -- days
  • -- hours
  • -- minutes
  • -- seconds
Other Formats
  • E-Book £P.O.R.
    More information
    • ISBN:9781473645325
    • Publication date:23 Mar 2017

The Art of Doing Business Across Cultures

10 Countries, 50 Mistakes, and 5 Steps to Cultural Competence

By Craig Storti

  • Paperback
  • £P.O.R.

A tour of the most common cultural differences Americans/No. Europeans encounter when doing business in ten of the world's key markets

50 common cultural mistakes made in business are presented in the form of short conversations which show that there's always a reason why people do the strange things they do, the reason is almost never to upset you, and there's always a way round.

The Art of Doing Business Across Cultures presents five brief, unsuccessful conversational exchanges between Americans and their business colleagues in 10 different locations-the Arab Middle East, Brazil, China, England, France, Germany, India, Japan, Mexico, and Russia.

Biographical Notes

Craig Storti is founder and co-director of Communicating Across Cultures, a Washington, D.C.-based intercultural communication training and consulting firm. With work appearing in the Washington Post, Los Angeles Times, and Chicago Tribune, he is the author of six books. Having lived nearly a quarter of his life abroad, he lives now in Maryland. www.craigstorti.com

  • Other details

  • ISBN: 9781941176146
  • Publication date: 23 Mar 2017
  • Page count: 256
  • Imprint: Intercultural Press
A great read and tremendous resource for business leaders and students alike — Sarah Miller, Assistant Dean & Director of Graduate Business Student Affairs, Washington University, St. Louis
Craig Storti creatively guides each of us in effectively communicating across the many cultures that form our global community — Nancy J. Adler, Bronfman Chair in Management, McGill University
The strength of this book is in its clarity of writing and highlighting a 'fix' for moving forward in working through cultural differences — Darla Deardorff, editor, The Sage Handbook of Intercultural Competence
Storti's book is useful as a stand-alone resource for individuals to gain understanding about cultural interaction in working life and embedded as part of a facilitated training program. A worthwhile addition to anyone's reading list — Holly Emert, Ph.D, President, Society of Intercultural Education, Training, and Research
Whether you work domestically or internationally, wish to better understand a particular culture or gain a broader understanding of our global world, you will surely benefit from this fascinating, enjoyable, and enlightening book — Laurette Bennhold-Samaan, Chief Operating Officer, Aperian Global
A wonderful guide about how to conduct business with representatives of various countries and cultures — Zara Hovhannisyan, Senior Program Manager, Teacher Training programs, American Councils for International Education, Washington, DC
Nicholas Brealey Publishing

Unlocking The Emperor's Door

Chris Sheedy
Authors:
Chris Sheedy

The compelling story of one man, one company and one country.If you are interacting with Chinese businesses, doing business in China, wanting to understand more about China, or simply wanting to see what can be achieved through passion, commitment, and integrity, this is the book for you. Unlocking the Emperor's Door documents the successes and failures of a man who has been at the heart of Chinese innovation for decades, told through the eyes of a Western business expert uniquely immersed in a culture that was once foreign to him.Demonstrating the impact of personal vision and persistence, a focus on driving business opportunities and a no-retreat philosophy, you will meet Li Jinyuan, the founder and Chairman of Tiens Group - known locally as Tianshi - and uncover his story of success, gain profound insight into a people and and better understand the nation which is driving the World economy.Set against the stunning and surreal backdrop of modern China, this rags to riches tale of triumph over tragedy, restless adaptation and individual courage in a complex system reveals truths about business in China which are vitally relevant today and will be essential tomorrow.Whether you are looking for information, inspiration, or innovation, you will find it in this book.

Nicholas Brealey Publishing

The Geography of Thought

Richard E. Nisbett
Authors:
Richard E. Nisbett

'The most influential thinker, in my life, has been the psychologist Richard Nisbett. He basically gave me my view of the world.'-Malcolm Gladwell"One of the world's leading thinkers" Daily TelegraphWhen Richard Nisbett showed an animated underwater scene to his American students, they zeroed in on a big fish swimming among smaller fish. Japanese subjects, on the other hand, made observations about the background environment...and the different "seeings" are a clue to profound underlying cognitive differences between Westerners and East Asians. As Professor Nisbett shows in The Geography of Thought people actually think - and even see - the world differently, because of differing ecologies, social structures, philosophies, and educational systems that date back to ancient Greece and China, and that have survived into the modern world. As a result, East Asian thought is "holistic" - drawn to the perceptual field as a whole, and to relations among objects and events within that field. By comparison to Western modes of reasoning, East Asian thought relies far less on categories, or on formal logic; it is fundamentally dialectic, seeking a "middle way" between opposing thoughts. By contrast, Westerners focus on salient objects or people, use attributes to assign them to categories, and apply rules of formal logic to understand their behaviour.

Nicholas Brealey Publishing

Why Travel Matters

Craig Storti
Authors:
Craig Storti

Why Travel Matters explores the profound life lessons that await anyone who wishes to learn what travel has to teach. With engaging prose, delightful wit and a distinctive style, Craig Storti infuses his own experiences traveling the world for 30+ years with quotations, insights, reflections and commentary from famous travelers, great travel writers, historians and literary masters. Storti's vast knowledge of the literature makes him an expert curator of astute gems from the likes of: St. Augustine, Mark Twain, Somerset Maugham, D. H. Lawrence, Bruce Chatwin, Aldous Huxley and more.

Intercultural Press

Cross-Cultural Dialogues

Craig Storti
Authors:
Craig Storti

Updated with a new introduction and chapterHow much culture lurks in common conversation? According to Craig Storti, so much that many of our most common, seemingly innocent exchanges-in social settings, on the job, in the world of business-are cultural minefields waiting to explode. These explosions-cultural misunderstandings-can cause confusion, irritation, even alienation. At the workplace and in the world of business these explosions undermine communication, threaten important relationships, and cost a great deal of time and money; away from work, they strain, even endanger, personal relations. Cross-Cultural Dialogues is a collection of brief conversation (4-8 lines) between an American and someone from another country and culture. Short as each dialogue is, it has buried within it at least one, and usually several breaches of cultural norms which the reader is challenged to figure out. And a challenge it is: the exchanges are so brief and innocuous that even the wariest among us are sandbagged by the dialogue's hidden subtleties. Ten cultures are represented by the non-Americans in the dialogues: Arab/Middle Eastern, British, Chinese, French, German, Hispanic, Indian, Japanese, Mediterranean/European, and Russian, and the dialogues are grouped according to the setting in which they occur: social, workplace, and business. Whether you're a learner, trainer, educator, or an armchair interculturalist, you'll enjoy solving these cultural riddles-and increase your cultural awareness in the bargain.

Nicholas Brealey Publishing

The Gilded Chalet

Padraig Rooney
Authors:
Padraig Rooney
John Murray

Work Rules!

Laszlo Bock
Authors:
Laszlo Bock

A New York Times and Wall Street Journal BestsellerDaily Telegraph, Huffington Post & Business Insider Top Business Book to Read 'Every year, 2 million people apply for a job at Google - so what's the secret?' GuardianA compelling manifesto with the potential to change how we work and live, Work Rules! offers both a philosophy of the new world of work and a blueprint for attracting the most spectacular talent and ensuring the brightest and best prosper. The way we work is changing - are you?

Intercultural Press

Speaking of India

Craig Storti
Authors:
Craig Storti
Intercultural Press

Speaking of India

Craig Storti
Authors:
Craig Storti
John Murray Learning

Business Adventures

John Brooks
Authors:
John Brooks
John Murray Learning

The Big 100

Jeremy Kourdi
Authors:
Jeremy Kourdi

The world is full of business ideas.But how do you know which the best ones are?And how do you find time to read them?THE BIG 100 may be a little book, but it contains the very best business tools that have come from the very best business brains on the planet. Each is summarized over just two pages, so that you can quickly gain access to the insights which are driving the most successful people in all walks of life.

John Murray

Young Money

Kevin Roose
Authors:
Kevin Roose

'If Martin Scorsese's film The Wolf of Wall Street is about the finance industry's greediest adults, Kevin Roose's Young Money is a look at those wolves as cubs' Amazon.com 'Best Book of the Month'Every year, thousands of eager graduates are hired by the world's financial giants, where they're taught the secrets of making obscene amounts of money -- as well as how to dress, talk, date, drink, and schmooze like real financiers. Young Money is the exclusive, inside story of this well-guarded world. Investigative reporter Kevin Roose shadows eight rookies as they are exposed to the exhausting workloads, huge bonuses, and recreational drugs that have always characterized Wall Street life. But they experience something new, too: an industry forever changed by the massive financial collapse of 2008. And as they get their Wall Street educations, they face hard questions about morality, prestige, and the value of their work.'A great new read that doubles as a post-crash update to Michael Lewis' Liar's Poker - Mother Jones'A fun fast read that will make you laugh out loud' Fortune Magazine

Teach Yourself

Social Psychology: A Complete Introduction: Teach Yourself

Paul Seager
Authors:
Paul Seager

Written by Dr Paul Seager, a social psychology specialist who teaches at the University of Central Lancashire in Preston, Social Psychology: A Complete Introduction is designed to give you everything you need to succeed, all in one place. It covers key areas that students are expected to be confident in, outlining the basics in clear jargon-free English, and then provides added-value features like summaries of key studies, lists of questions to test your understanding of the concepts covered, and a 'Food for thought' section at the end of each chapter which challenges you to put the academic theories to practical use.The book uses a structure that mirrors many university courses on social psychology - starting off by explaining what social psychology is and how it is researched, before exploring a wide variety of the fascinating areas social psychologists have looked at in both classic and lesser-known studies. Areas covered include: the self; attributions; social cognition; interpersonal attraction; social influence; attitudes and persuasion; prosocial behaviour; aggression; groups; leadership; group decision making; intergroup behaviour; and prejudice. A final chapter looks at how social psychology can, and has been, applied in the real world to make a difference.'Teach Yourself' titles employ the 'Breakthrough method', which is designed specifically to overcome problems that students face. - Problem: "I find it difficult to remember what I've read."; Solution: this book includes end-of-chapter summaries and questions to test your understanding. - Problem: "Most books mention important other sources, but I can never find them in time."; Solution: this book includes fully referenced quotes ready to use in your essay or exam, and each chapter lists further suggested readings for each topic. - Problem: "Lots of introductory books turn out to cover totally different topics than my course."; Solution: this book is written by a current university lecturer who understands what students are expected to know.

John Murray

How Google Works

Eric Schmidt, Jonathan Rosenberg
Authors:
Eric Schmidt, Jonathan Rosenberg

Both Eric Schmidt and Jonathan Rosenberg came to Google as seasoned Silicon Valley business executives, but over the course of a decade they came to see the wisdom in Coach John Wooden's observation that 'it's what you learn after you know it all that counts'. As they helped grow Google from a young start-up to a global icon, they relearned everything they knew about management. How Google Works is the sum of those experiences distilled into a fun, easy-to-read primer on corporate culture, strategy, talent, decision-making, communication, innovation, and dealing with disruption.The authors explain how the confluence of three seismic changes - the internet, mobile, and cloud computing - has shifted the balance of power from companies to consumers. The companies that will thrive in this ever-changing landscape will be the ones that create superior products and attract a new breed of multifaceted employees whom the authors dub 'smart creatives'. The management maxims ('Consensus requires dissension', 'Exile knaves but fight for divas', 'Think 10X, not 10%') are illustrated with previously unreported anecdotes from Google's corporate history.'Back in 2010, Eric and I created an internal class for Google managers,' says Rosenberg. 'The class slides all read 'Google confidential' until an employee suggested we uphold the spirit of openness and share them with the world. This book codifies the recipe for our secret sauce: how Google innovates and how it empowers employees to succeed.'

Nicholas Brealey Publishing US

Watching the English

Kate Fox
Authors:
Kate Fox
Nicholas Brealey Publishing

Inspirational Leadership

Richard Olivier
Authors:
Richard Olivier

Henry V is Shakespeare's greatest leader inspired and inspiring, visionary yet pragmatic, powerful yet responsible. As a study of an inspirational leader he remains unparalleled. As a new king, Henry unites a group of disparate people around a common goal, learns to face his own self-doubts, and inspires his followers to a near-miraculous victory against all odds. It's an allegory for the trials and tribulations that beset the modern business leader. In this fascinating book, acclaimed stage director and creative consultant Richard Olivier draws on his intimate knowledge of the play, and its absorbing central character, to unmask the secrets of inspirational leadership and reveal the timeless lessons it holds for managers and leaders today. With unique practical understanding gained from working with real-life managers and leaders on this seminal text, Olivier successfully combines ancient wisdom with modern experience. Following the journey of the play, he tracks the development of Henry as a leader, offering timeless insights into the psychology, skills and techniques of effective, inspirational leadership.

Davies-Black

Global Teams

Lisa Horvath, Michael J. Marquardt
Authors:
Lisa Horvath, Michael J. Marquardt

Just like the companies in which they function, teams are going global. Businesses everywhere are at last recognizing global teams for what they are: the force that connects the best people and ideas from all over the world and helps deliver the services and products demanded by global customers. Global Teams offers the tools and strategies you need to effectively lead and/or participate in a global team and to get things done across the boundaries and barriers of diversity and distance.

Hodder & Stoughton

How Do We Fix This Mess? The Economic Price of Having it all, and the Route to Lasting Prosperity

Robert Peston
Authors:
Robert Peston
Nicholas Brealey International

When Teams Collide

Richard Lewis
Authors:
Richard Lewis

International teams are rapidly becoming the central operating mode for global enterprises. They are often agile and perceptive, know local markets better than HQ does, lead innovation and exploratory ventures, and are more culturally aware than their parent company. But how much autonomy should they be allowed? How can we get things done with colleagues who have different worldviews? How can we strike a balance between core values and the necessary diversity - and is diversity within the team a strength or a hindrance? What is the role of the team leader in all of this? How do you establish team trust? How important is team humor? Who decides the team's ethics? What misunderstandings can arise in a virtual team, lacking face-to-face contact? In answering these and other questions, Richard D. Lewis draws on 30 years experience mediating with hundreds of international teams in two dozen countries. Generously illustrated with explanatory diagrams, When Teams Collide analyses profiles of 24 different nationalities and suggests how they should be led for best results. Commenting on vital considerations of leadership, team trust, ethics and humor, the author also evaluates the relationship between teams and HQ. Applying the cultural concepts in the bestselling When Cultures Collide specifically to team leadership, this is a wide-ranging and compelling account of how to handle what is a difficult and sensitive task.

Nicholas Brealey International

Riding the Waves of Culture

Charles Hampden-Turner, Fons Trompenaars
Authors:
Charles Hampden-Turner, Fons Trompenaars

The definitive guide to cross-cultural management - updated to help you lead effectively during a time of unprecedented globalization. First published nearly 20 years ago, Riding the Waves of Culture became the standard guide to leading effectively in an international business context. Now, the third edition takes you beyond cross-cultural awareness and issues to help you take strategic advantage of cultural differences in the business environment. Leveraging their expansive cultural database as well as brand-new research findings, the authors explain how to build the skills, sensitivity, and cultural awareness necessary to managing effectively across cultural borders and seize all the opportunities diversity brings to an organization.

Hodder Paperbacks

Pacific Rift

Michael Lewis
Authors:
Michael Lewis