Craig Storti - The Art of Doing Business Across Cultures - Hodder & Stoughton

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    • ISBN:9781473645325
    • Publication date:23 Mar 2017
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    • ISBN:9781473644175
    • Publication date:23 Mar 2017

The Art of Doing Business Across Cultures

10 Countries, 50 Mistakes, and 5 Steps to Cultural Competence

By Craig Storti

  • Paperback
  • £26.95

A tour of the most common cultural differences Americans/No. Europeans encounter when doing business in ten of the world's key markets

50 common cultural mistakes made in business are presented in the form of short conversations which show that there's always a reason why people do the strange things they do, the reason is almost never to upset you, and there's always a way round.

The Art of Doing Business Across Cultures presents five brief, unsuccessful conversational exchanges between Americans and their business colleagues in 10 different locations-the Arab Middle East, Brazil, China, England, France, Germany, India, Japan, Mexico, and Russia.

Biographical Notes

Craig Storti is founder and co-director of Communicating Across Cultures, a Washington, D.C.-based intercultural communication training and consulting firm. With work appearing in the Washington Post, Los Angeles Times, and Chicago Tribune, he is the author of six books. Having lived nearly a quarter of his life abroad, he lives now in Maryland. www.craigstorti.com

  • Other details

  • ISBN: 9781941176146
  • Publication date: 23 Mar 2017
  • Page count: 256
  • Imprint: Intercultural Press
A great read and tremendous resource for business leaders and students alike — Sarah Miller, Assistant Dean & Director of Graduate Business Student Affairs, Washington University, St. Louis
Craig Storti creatively guides each of us in effectively communicating across the many cultures that form our global community — Nancy J. Adler, Bronfman Chair in Management, McGill University
The strength of this book is in its clarity of writing and highlighting a 'fix' for moving forward in working through cultural differences — Darla Deardorff, editor, The Sage Handbook of Intercultural Competence
Storti's book is useful as a stand-alone resource for individuals to gain understanding about cultural interaction in working life and embedded as part of a facilitated training program. A worthwhile addition to anyone's reading list — Holly Emert, Ph.D, President, Society of Intercultural Education, Training, and Research
Whether you work domestically or internationally, wish to better understand a particular culture or gain a broader understanding of our global world, you will surely benefit from this fascinating, enjoyable, and enlightening book — Laurette Bennhold-Samaan, Chief Operating Officer, Aperian Global
A wonderful guide about how to conduct business with representatives of various countries and cultures — Zara Hovhannisyan, Senior Program Manager, Teacher Training programs, American Councils for International Education, Washington, DC
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Cross-Cultural Dialogues

Craig Storti
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How much culture lurks in common conversation? According to Craig Storti, so much that many of our most common, seemingly innocent exchanges-in social settings, on the job, in the world of business-are cultural minefields waiting to explode. These explosions-cultural misunderstandings-can cause confusion, irritation, even alienation. At the workplace and in the world of business these explosions undermine communication, threaten important relationships, and cost a great deal of time and money; away from work, they strain, even endanger, personal relations. Cross-Cultural Dialogues is a collection of brief conversation (4-8 lines) between an American and someone from another country and culture. Short as each dialogue is, it has buried within it at least one, and usually several breaches of cultural norms which the reader is challenges to figure out. And a challenge it is: the exchanges are so brief and innocuous that even the wariest among us are sandbagged by the dialogue's hidden subtleties. Ten cultures are represented by the non-Americans in the dialogues: Arab/Middle Eastern, British, Chinese, French, German, Hispanic, Indian, Japanese, Mediterranean/European, and Russian, and the dialogues are grouped according to the setting in which they occur: social, workplace, and business. Whether you're a learner, trainer, educator, or an armchair interculturalist, you'll enjoy solving these cultural riddles-and increase your cultural awareness in the bargain.