Martin Manser - Difficult Conversations In A Week - Hodder & Stoughton

Time remaining

  • -- days
  • -- hours
  • -- minutes
  • -- seconds
Other Formats
  • Paperback £7.99
    More information
    • ISBN:9781473607804
    • Publication date:10 Mar 2016
  • E-Book £P.O.R.
    More information
    • ISBN:9781471801112
    • Publication date:31 Jan 2014

Difficult Conversations In A Week

How To Have Better Conversations In Seven Simple Steps

By Martin Manser

  • Paperback
  • £6.99

Learn in a week, what the experts learn in a lifetime.

Sunday: Why are conversations difficult?
Monday: Considering emotions
Tuesday: Listening well
Wednesday: Treating colleagues with respect
Theusday: Preparing well
Friday: Seeking change
Saturday: Develop trusting relationships

Biographical Notes

Martin Manser has led seminars on good communication on four continents. He teaches at the London College of Communication, and has led courses for organisations including Capita, Department of Education, and Network Rail.

  • Other details

  • ISBN: 9781471801662
  • Publication date: 03 Jan 2014
  • Page count: 128
  • Imprint: Teach Yourself
Nicholas Brealey Publishing

It’s Not You, It’s the Workplace

Alton B. Harris, Andrea S. Kramer
Authors:
Alton B. Harris, Andrea S. Kramer

Why is it that many women believe that working with other women is harder than working with men? A clue: it's not because women actually are harder to work with.After decades of working to help women to succeed at work, Andie Kramer and Al Harris noticed the same thing over and over again: Women's relationships with other women are causing conflict in the workplace and this is hindering careers across the board.Their research demonstrates that at the root of these clashes lie stereotypes, toxic assumptions and societal expectations about how women should behave. Through extensive research and hundreds of interviews, Andie and Al have identified the most fraught scenarios of women working for, working with, supervising, and collaborating with other women. It's Not You, It's the Workplace provides practical, immediately usable techniques that will allow women to develop strong networks that will foster their career success and organizations to structure their policies and practices - unlocking the potential of women in team situations. The companies that succeed in the future will be those where bias no longer blocks women's career satisfaction or advancement to leadership.

John Murray Learning

The Miracle Equation

Hal Elrod
Authors:
Hal Elrod

Following on from where the extraordinary international bestseller THE MIRACLE MORNING left off, THE MIRACLE EQUATION shares the secret to unlocking happiness, success, and your full potential. You Are Only Two Decisions Away from Everything You WantThere is a timeless, proven formula that the world's most successful people have used for centuries to tackle their biggest dreams, but it has been overlooked. Hal Elrod, bestselling author of THE MIRACLE MORNING, used it thrive against seemingly insurmountable odds, from overcoming life-threatening health challenges to near financial collapse. The Miracle Equation is that formula, and it consists of only two decisions that guarantee astonishing levels of success and fulfillment: Unwavering Faith and Extraordinary Effort. By establishing and maintaining unwavering faith that you can achieve anything you desire, and then putting inextraordinary effort until you do, your success is inevitable. Using the same strategy as the world's top achievers, you'll create results beyond what you believe to be possible. You'll learn how to replace fear with faith and let go of your negative emotions, accessing your full potential and channeling your energy into attaining positive outcomes. With the Miracle Equation 30-Day Challenge to guide your way, you'll create a step-by-step plan to actualize your miracles and become the person you need to be in order to succeed.'A simple, proven formula for creating extraordinary results in your life. Highly recommended' Lewis Howes, New York Times bestselling author of The School of Greatness'If you want your biggest goals to move from possible, to probable, to inevitable, you better read The Miracle Equation' Mel Robbins, bestselling author of The 5-Second Rule

Teach Yourself

eCommerce In A Week

Nick Smith
Authors:
Nick Smith
Teach Yourself

Mobile Marketing In A Week

Nick Smith
Authors:
Nick Smith

Understand mobile marketing fast, without cutting cornersAn understanding of mobile marketing is essential for anyone who wants to reach the growing market of on-the-go consumers. In this short, accessible book, Nick Smith shares a lifetime of hard-earned wisdom and practical advice, giving you, in straightforward language, all the mobile marketing expertise you need to run successful mobile campaigns. The 'in a week' structure explains the essentials of mobile marketing over just 7 days:Sunday: Why the future is mobileMonday: Basic mobile traffic getting tacticsTuesday: Social mobile marketingWednesday: Mobile pay per click (PPC) marketingThursday: Mobile apps for SMEsFriday: SMS marketingSaturday: Building the ultimate mobile marketing systemAt the end there are questions to ensure you have taken it all in and cartoons, diagrams and visual aids throughout help make Mobile Marketing In A Week an enjoyable and effective learning experience.So what are you waiting for? Take the fast track to successful mobile marketing!

Yellow Kite

Ketotarian

Will Cole
Authors:
Will Cole

In short, the ketogenic diet kick-starts your body's metabolism, by burning fat and ketones, instead of sugar, as its primary fuel - however, most keto diets are packed with meat and dairy - which often creates a whole host of other issues - especially for those trying to get more plants and green goodness onto their plates (and less bacon).Enter Ketotarian - Dr Will Cole's revolutionary programme that offers a fresh, modern twist on keto by harnessing the same fat-burning power, but with the nutritious, delicious benefits of a mostly plant-based plate. It includes 75 recipes that are veggie, vegan and pescatarian, a four-week meal plan and lots of practical tips that will help you on your journey to optimum health, renewed energy and improved brain function. Let the Ketotarian revolution begin!'This important book artfully expands access to the powerfully beneficial ketogenic diet. Shifting the body's fuel from sugar to fat is immensely powerful and optimises health. Ketotarian presents a user-friendly, actionable plan so that everyone can embrace and implement this exciting and leading-edge science.'- Dr David Perlmutter, New York Times bestselling author of Grain Brain and The Grain Brain Whole Life Plan

Teach Yourself

The Ultimate Management Book

Martin Manser, Nigel Cumberland, Norma Barry, Di Kamp
Authors:
Martin Manser, Nigel Cumberland, Norma Barry, Di Kamp
Nicholas Brealey Publishing

The Expertise Economy

Kelly Palmer, David Blake
Authors:
Kelly Palmer, David Blake
Nicholas Brealey Publishing

Ambition Redefined

Kathryn Sollmann
Authors:
Kathryn Sollmann
Yellow Kite

How to Stop Feeling Like Sh*t

Andrea Owen
Authors:
Andrea Owen

'Fearlessly tells it like it is, offering its readers no-nonsense and insightful advice to help them get over their crap and wake up to their own brilliance.' - Jen Sincero, bestselling author of You Are A BadassIt's time to stop self-sabotaging and start living your best life.How to Stop Feeling Like Sh*t is a straight-shooting approach to self-improvement for women, one that offers no-crap truth-telling about the most common self-destructive behaviours women tend to engage in. From listening to the imposter complex and bitchy inner critic to catastrophizing and people-pleasing, Andrea Owen--a nationally sought-after life coach-- crystallizes what's behind these invisible, undermining habits. With each chapter, she offers practical advice and kicks women's gears out of autopilot and empowers them to create happier, more fulfilling lives. Powerfully on-the-mark, the chapters are short and digestible, nicely bypassing weighty examinations in favour of punch-points of awareness.

Teach Yourself

The Ultimate Leadership Book

Carol O'Connor, Sue Stockdale, Clive Steeper, Martin Manser
Authors:
Carol O'Connor, Sue Stockdale, Clive Steeper, Martin Manser

If you want to be the best, you have to have the right skillset. From decision making and motivating people to vision and inspiration, THE ULTIMATE LEADERSHIP BOOK is a dynamic collection of tools, techniques, and strategies for success. Discover the main themes and key ideas, and bring it all together with practical exercises.This is your complete course in leadership. ABOUT THE SERIESULTIMATE books are for managers, leaders, and business executives who want to succeed at work. From marketing and sales to management and finance, each title gives comprehensive coverage of the essential business skills you need to get ahead in your career. Written in straightforward English, each book is designed to help you quickly master the subject, with fun quizzes embedded so that you can check how you're doing.

Two Roads

The Cactus

Sarah Haywood
Authors:
Sarah Haywood

A RICHARD AND JUDY AUTUMN BOOK CLUB PICKLONGLISTED FOR THE BEST FIRST NOVEL AWARD'One of the funniest, quirkiest books either of us has read for a long time ... stand by for a slam-bam finish' Richard & Judy Book Club'The Cactus will be compared to Gail Honeyman's 2017 hit, the appealingly eccentric Eleanor Oliphant is Completely Fine' Sunday Times It's never too late to bloom . . . People aren't sure what to make of Susan Green. Family and colleagues find her prickly and hard to understand, but Susan makes perfect sense to herself.Age 45, she thinks her life is perfect, as long as she avoids her feckless brother, Edward - a safe distance away in Birmingham. She has a London flat which is ideal for one; a job that suits her passion for logic; and a personal arrangement providing cultural and other, more intimate, benefits. Yet suddenly faced with the loss of her mother and, implausibly, with the possibility of becoming a mother herself, Susan's greatest fear is being realised: she is losing control. And things can only get worse . . . at least in Susan's eyes. This sparkling debut is a breath of fresh air with real heart and a powerful emotional punch. In Susan we find a character as exasperating and delightful as The Rosie Project's Don Tillman. An uncompromising feminist and a fierce fighter, it's a joy to watch her bloom.'Quirky, poignant and extremely readable' Sunday Mirror'Brilliantly comic' The Lady'Wonderfully funny and astute' Red'Funny, compelling, well-written...for fans of Marian Keyes who demand a bit of grit in their comic writing' Emerald Street

Teach Yourself

Logic: A Complete Introduction: Teach Yourself

Siu-Fan Lee
Authors:
Siu-Fan Lee
Nicholas Brealey Publishing

Talent is Overrated

Geoff Colvin
Authors:
Geoff Colvin

What if everything you know about raw talent, hard work, and great performance is wrong? Very few people are truly great at what they do. But why aren't they? Why don't we manage businesses like Warren Buffett, play golf like Tiger Woods or play the violin like Itzhak Perlman? Greatness doesn't come from inborn talent but from 'deliberate practice'. This isn't the kind of hard work that your parents told you about, but more of it equals better performance. Talent is Overrated will change the way you think about your life and work - and will inspire you to achieve more in everything you do. Great performance isn't reserved for a preordained few.

Nicholas Brealey Publishing

Graduate to a Great Career

Catherine Kaputa
Authors:
Catherine Kaputa
Teach Yourself

People Management In A Week

Norma Barry
Authors:
Norma Barry

Managing people just got easierThe book gives you a sound understanding of the concept of people management; the role of people managers; people motivational theories; the various people management styles and their appropriateness; the tools available to people managers to help them do their jobs effectively; techniques for managing performance; and an insight into how people managers candevelop their teams.Management, along with leadership, is one of the most studied topics in organizations. There is a wealth of literature covering the subject and there are many views on what makes a good manager and what their role is, together with how effective teams are managed and developed. Many hold the view that management is best learned through doing. Nevertheless, this book provides practising, junior and aspiring managers with a fundamental understanding of the principles and challenges of managing people, together with guidance on how to be an effective people manager. It should help you underpin your practice with sound, simply presentedsummaries of various theories and techniques.Whether you choose to read it in a week or in a single sitting, this is your fastest route to success:- Sunday: Understand how people management relates to leadership, and the features and tools of a people management role.- Monday: Explore the various managerial levels and roles and the responsibilities and qualities of people managers.- Tuesday: Gain an overview of people management styles and their advantages and disadvantages in different situations.- Wednesday: Examine the external and internal organisational contexts of people managerial jobs.- Thursday: Use your power and influence effectively to motivate teams, tackle poor performance and provide positive feedback and encouragement.- Friday: Develop your coaching and mentoring ability and learn to identify and utilise your team's specific skills.- Saturday: Maintain successful performance through effective delegation, planning and strategy, and good communication.

Teach Yourself

Managing Your Boss In A Week

Sandi Mann
Authors:
Sandi Mann

Managing your boss just got easierHaving a good working relationship with the person in charge is crucial to enjoying a positive and fulfilling work life. All of the problems created by difficult relationships can be avoided, in many cases, by simply learning the skills to successfully 'manage' your boss. Most of us think that it is the other way around - that the boss manages us - but the astute employee knows that it works both ways.If you understand how your boss operates, the inner working of their brain and their personality, you are far better able to meet their needs as an employee. And an employee who meets the needs and expectations of their boss will be a popular employee indeed!This book guides you through the process of managing your boss so as to ensure that you are ideally placed to become their favourite employee. Whether you choose to read it in a week or in a single sitting, this is your fastest route to success:- Sunday: What kind of animal is the 'boss'?- Monday: What type of boss do you have?- Tuesday: Using the psychological contract to manage your boss- Wednesday: How to impress your boss- Thursday: Getting more from your boss- Friday: Dealing with the boss from hell- Saturday: Common problems with managing the boss

Teach Yourself

Bookkeeping And Accounting In A Week

Roger Mason
Authors:
Roger Mason

Bookkeeping and Accounting In A Week is a simple and straightforward guide to accounts, giving you everything you need to know in just seven short chapters. From understanding the terminology to dealing confidently with accountants, you'll soon master the basics of bookkeeping and accounting, fast.This book introduces you to the main concepts of bookkeeping and accounting, giving you a basic knowledge and understanding together with practical and thought-provoking exercises. Whether you choose to read it in a week or in a single sitting, Bookkeeping and Accounting In A Week is your fastest route to success:- Sunday: The basic principles of bookkeeping- Monday: Different types of account and ledger- Tuesday: More aspects of bookkeeping- Wednesday: Preparation for the accounts- Thursday: The profit and loss account- Friday: The balance sheet- Saturday: Understanding published accountsABOUT THE SERIESIn A Week books are for managers, leaders, and business executives who want to succeed at work. From negotiating and content marketing to finance and social media, the In A Week series covers the business topics that really matter and that will help you make a difference today. Written in straightforward English, each book is structured as a seven-day course so that with just a little work each day, you will quickly master the subject. In a fast-changing world, this series enables readers not just to get up to speed, but to get ahead.

Teach Yourself

Project Management In A Week

Martin Manser
Authors:
Martin Manser

Managing projects just got easierThis book will help you come to grips with the basics of project management in a week. By the end of the week you will know your way through the process more clearly. For a start, you will have to consult your end users to work out their precise requirements. You will then need to work out the best way to deliver the required outputs, consider the size of the team you will need to meet those requirements and prepare a schedule for the project. Most importantly, you will need to firm up costs, work out a budget and develop monitoring procedures to keep to the agreed costs. You will learn tips for communicating well, especially when dealing with unexpected problems that may arise.Each day of the week covers a different area and the material is structured for ease of reference. An introduction gives you a 'heads-up' as to what the day is about. The main material then explains the key lessons to be learned. Important principles are clarified and backed up by case studies, quotations and tables. Each day concludes with a summary, next steps and multiple-choice questions, to reinforce the learning points.Sunday: Think clearly. Lay firm foundations for your project as you clarify and set parameters for the project.Monday: Plan your project carefully. Begin to make detailed arrangements for the various stages of the project.Tuesday: Cost your project wisely in the planning stage and ensure that you have rigorous controls in place to monitor costs and quality as you implement the project.Wednesday: Implement your project successfully. After all your planning and preparation, you are now ready to put the project into practice.Thursday: Communicate effectively. Good communication with all the colleagues involved in your project is vital to ensure that the team works successfully.Friday: Deal with change constructively. Here we look at why some projects go off track and how to manage changes.Saturday: Conclude and evaluate your project positively. How do you complete all the final stages of your project? What lessons can you learn as you evaluate the success of your project?

Teach Yourself

Deliver Great Training Courses In A Week

Martin Manser
Authors:
Martin Manser

Learn in a week, what the experts learn in a lifetime. Sunday: What is training?Monday: Identifying training needs clearlyTuesday: Designing the course carefullyWednesday: Planning variety creativelyThursday: Delivering your training successfullyFriday: Evaluate the training thoroughlySaturday: Refine your skills constantly

Teach Yourself

Business Communication In A Week

Martin Manser
Authors:
Martin Manser