Craig Storti - Hodder & Stoughton

Craig Storti



Craig Storti is founder and co-director of Communicating Across Cultures, a Washington DC-based intercultural communication training and consulting firm. With work appearing in the Washington Post, Los Angeles Times, and Chicago Tribune, he is the author of six books. Having lived nearly a quarter of his life abroad, he lives now in Maryland. www.craigstorti.com
Nicholas Brealey Publishing

Why Travel Matters

Craig Storti
Authors:
Craig Storti

When you travel, you have a choice: You can be a tourist and have a nice time, or you can be a traveller - and change your life. Most people who travel want to get something out of the experience. They want to grow and be changed. Whether travelling for pleasure or work, on a trip of a lifetime, gap year or a short break away, Why Travel Matters will help you broaden your mind and bring back a different self from the one who set out.Using the wisdom of great travellers such as Paul Theroux, Freya Stark, George Orwell, Alexander Pope and Paul Bowles, plus the knowledge won during his years as an intercultural educator, Craig Storti lays out the ways we can approach travel for it to make a true impact. Covering the lessons we can learn from new approaches to daily life, the impact of environment and the ways we relate to ourselves, Why Travel Matters is a deeply practical guide to the transformational power of travel.

Intercultural Press

The Art of Doing Business Across Cultures

Craig Storti
Authors:
Craig Storti
Intercultural Press

Speaking of India

Craig Storti
Authors:
Craig Storti

Westerners and Indians are working more closely together and in greater numbers than ever before. The opportunities are vast, and so is the cultural divide. Misunderstanding, misinterpretation, missed deadlines and frustration due to cultural differences raise havoc on success. Any Westerner conducting business with Indians, and any Indian trying to figure out the West, will recognize the challenge. Craig Storti has helped more than 20 global companies in just this situation. With more than a dozen years of experience working between the two cultures, he has trained thousands of employees, interviewed hundreds of managers and has identified key cultural flashpoints. The result is a powerful series of Best Practices, the basis of Speaking of India. From the difference between the way Indians and Westerners use "yes" and "no" to the secrets of a successful conference call, to the changing status of women in the Indian workplace to the do's and don'ts of daily interaction, this essential guide helps us realize the ambitious dreams of working together.once we understand each other!

Intercultural Press

Understanding the World's Cultures

Craig Storti
Authors:
Craig Storti

Here is the ultimate, self-instructional cross-cultural training manual. Craig Storti, author of The Art of Crossing Cultures, The Art of Coming Home, Incident at Bitter Creek and Cross-Cultural Dialogues, brings his wealth of knowledge and his creative mind to this exceptional new resource. Figuring Foreigners Out is designed for anyone who wants to help in "figuring out" the behavior of someone from another culture. Educators, trainers and individuals will profit from this user-friendly workbook. readers can work through exercises which are vintage Storti - on their own, or in a training group. Concepts at the heart of intercultural communication are addressed in a step-by-step manner and include individualism and collectivism, monochronic and polychronic concepts of time, verbal and nonverbal communication styles and power distance relationships in the workplace. Storti uses cross-cultural dialogues as a sort of pre- and post-test for many of the ideas he introduces - inviting readers to return to them after completing the exercises to analyze them in light of what they have learned. Storti ends with a definition of four stages of cultural awareness - unconscious incompetence, concious incompetence, conscious competence and unconcious competence - and invites readers to assess their level of awareness after working through the activities. Readers will find themselves better able to incorporate new attitudes and behaviors into their dealings with people who view the world from a different perspective. Throughout, Storti uses literary quotations to enrich his text. This is one of the few books that individuals can work through and, without the aid of a structured training program, effectively prepare themselves for dealing with cultural differences they encounter. Yet it is also ideal as a training text. It should be high-priority reading for anyone who may come into contact with people from foreign cultures whether overseas (corporate expatriates, study abroad participants, volunteers, missionaries, military personnel) or at home in multicultural settings (the workplace, school and other social or organizational contexts). Perhaps the most remarkable aspect of this book is its universality - it is neither overtly nor implicitly oriented to one culture and therefore can be used by anyone interested in understanding people who are culturally different from themselves.

Intercultural Press

The Art of Crossing Cultures

Craig Storti
Authors:
Craig Storti

Adjusting to a new culture and getting along with the local people challenge everyone who lives and works abroad. Whether in business, diplomacy, education, or as a long-term visitor abroad, anyone can be blind-sided by a lack of international knowledge and experience and be caught at a disadvantage. In this completely revised and expanded edition of the classic The Art of Crossing Cultures, Craig Storti shows what it takes to encounter a new culture head-on an succeed. This one-of-a-kind guidebook to bridging the cultural divide - with more than 50,000 copies sold worldwide - incorporates a stellar sampling of the writings of some of the world's greatest writers, poets and observers of the human condition. Through the vivid perceptions and words of such literary legends as Noel Coward, Graham Greene, Rudyard Kipling, E. M. Forster, Mark Twain, Evelyn Waugh, and others, Storti paints an intimate portrait of the personal challenges of adjusting to another culture: anticipating differences, managing the temptation to withdraw, and gradually adjusting expectations of behaviour to fit reality. This timely new edition focuses special attention on how to deal with country and culture shock and includes many new examples of cross-cultural misunderstandings - particularly in business. Storti breaks new ground with his easy-to-understand model of cultural adjustment and tips on how to master the process and develop adaptive strategies - the heart of the cross-cultural experience.

Nicholas Brealey Publishing

The Art of Coming Home

Craig Storti
Authors:
Craig Storti

Expecting that the home will be the way it was when you left? Are you instead shocked to discover that both you and home have changed? The Art of Coming Home offers the solid advice you need to reduce the stress of making the transition home. Leave-taking, the honeymoon stage, reverse culture shock, and eventual readjustment - The Art of Coming Home lays out the four stages of the reentry process and details practical strategies for dealing with the challenges you will face each step of the way. Veteran trainer, consultant, and world adventurer Craig Storti sketches the workplace challenges faced by returning business executives as well as the reentry issues of spouses, younger children, and teenagers. He also addresses in detail the special issues faced by exchange students, international volunteers, military personnel and their families, and missionaries and their children. Whether you are a recent returnee or are just now thinking of moving abroad, The Art of Coming Home sets itself apart as it brings the process of returning home right to the heart of the overseas experience.

Intercultural Press

Cross-Cultural Dialogues

Craig Storti
Authors:
Craig Storti

How much culture lurks in common conversation? According to Craig Storti, so much that many of our most common, seemingly innocent exchanges-in social settings, on the job, in the world of business-are cultural minefields waiting to explode. These explosions-cultural misunderstandings-can cause confusion, irritation, even alienation. At the workplace and in the world of business these explosions undermine communication, threaten important relationships, and cost a great deal of time and money; away from work, they strain, even endanger, personal relations. Cross-Cultural Dialogues is a collection of brief conversation (4-8 lines) between an American and someone from another country and culture. Short as each dialogue is, it has buried within it at least one, and usually several breaches of cultural norms which the reader is challenges to figure out. And a challenge it is: the exchanges are so brief and innocuous that even the wariest among us are sandbagged by the dialogue's hidden subtleties. Ten cultures are represented by the non-Americans in the dialogues: Arab/Middle Eastern, British, Chinese, French, German, Hispanic, Indian, Japanese, Mediterranean/European, and Russian, and the dialogues are grouped according to the setting in which they occur: social, workplace, and business. Whether you're a learner, trainer, educator, or an armchair interculturalist, you'll enjoy solving these cultural riddles-and increase your cultural awareness in the bargain.

Intercultural Press

Americans At Work

Craig Storti
Authors:
Craig Storti

Whether you work with Americans face-to-face, communicate with them by telephone or e-mail or interact together in a virtual team, Americans at Work reveals the subtle and the not-so-subtle aspects of American culture in the workplace. Best-selling author Craig Storti provides historical perspectives and explanations of the six most important American cultural themes and their relevance to the workplace: "Land of Opportunity" (a driven people), "Go-for-It Mentality" (ready, fire, aim; new is better), "Equality for All" (but don't forget who's boss), "The Drive to Achieve" (nice guys finish last), "Live and Let Live" (do your own thing), "Time Matters" (obsession with efficiency). Learn about striaght talk, American style, and how Americans aren't always as direct as they say they are. Find out why Americans are deeply conflicted about power: they crave it but are loath to be caught craving it. See how Americans view outsiders. Gain tips for succeeding in the American work environment. Finally, get the basics of work-related etiquette: conducting meetings, giving feedback, nonverbal communication, e-mail rules, gifts, taboo topics and so on. Knowing how Americans work with each other will help you predict their reactions and, more important, their expectations of you. And if you are American, you will be better understand your own behavior and be able to work more effectively with collegues from other cultures.