Related to: 'The Art of Doing Business Across Cultures'

Nicholas Brealey Publishing

Why Travel Matters

Craig Storti
Authors:
Craig Storti
Intercultural Press

Speaking of India

Craig Storti
Authors:
Craig Storti

Westerners and Indians are working more closely together and in greater numbers than ever before. The opportunities are vast, but so is the cultural divide. Misunderstandings and frustration due to cultural differences wreak havoc on success. In this revised edition of Speaking of India, author and intercultural communications expert Craig Storti attempts to ease the frustration, and bring cultural understanding in business and life. With a new foreword by Ranjini Manian, author of Doing Business in India for Dummies, the book also features new content on managing remotely, and the results of a five-year cultural survey. With more than a dozen years of experience working between the two cultures, Storti has identified key cultural flashpoints and the result is a powerful series of Best Practices, which is the basis of Speaking of India.

Intercultural Press

The Art of Crossing Cultures

Craig Storti
Authors:
Craig Storti

Adjusting to a new culture and getting along with the local people challenge everyone who lives and works abroad. Whether in business, diplomacy, education, or as a long-term visitor abroad, anyone can be blind-sided by a lack of international knowledge and experience and be caught at a disadvantage. In this completely revised and expanded edition of the classic The Art of Crossing Cultures, Craig Storti shows what it takes to encounter a new culture head-on and succeed. This one-of-a-kind guidebook to bridging the cultural divide - with more than 50,000 copies sold worldwide - incorporates a stellar sampling of the writings of some of the world's greatest writers, poets and observers of the human condition. Through the vivid perceptions and words of such literary legends as Noel Coward, Graham Greene, Rudyard Kipling, E. M. Forster, Mark Twain, Evelyn Waugh, and others, Storti paints an intimate portrait of the personal challenges of adjusting to another culture: anticipating differences, managing the temptation to withdraw, and gradually adjusting expectations of behaviour to fit reality. This timely new edition focuses special attention on how to deal with country and culture shock and includes many new examples of cross-cultural misunderstandings - particularly in business. Storti breaks new ground with his easy-to-understand model of cultural adjustment and tips on how to master the process and develop adaptive strategies - the heart of the cross-cultural experience.

Intercultural Press

Americans At Work

Craig Storti
Authors:
Craig Storti

Whether you work with Americans face-to-face, communicate with them by telephone or e-mail or interact together in a virtual team, Americans at Work reveals the subtle and the not-so-subtle aspects of American culture in the workplace. Best-selling author Craig Storti provides historical perspectives and explanations of the six most important American cultural themes and their relevance to the workplace: "Land of Opportunity" (a driven people), "Go-for-It Mentality" (ready, fire, aim; new is better), "Equality for All" (but don't forget who's boss), "The Drive to Achieve" (nice guys finish last), "Live and Let Live" (do your own thing), "Time Matters" (obsession with efficiency). Learn about straight talk, American style, and how Americans aren't always as direct as they say they are. Find out why Americans are deeply conflicted about power: they crave it but are loath to be caught craving it. See how Americans view outsiders. Gain tips for succeeding in the American work environment. Finally, get the basics of work-related etiquette: conducting meetings, giving feedback, nonverbal communication, e-mail rules, gifts, taboo topics and so on. Knowing how Americans work with each other will help you predict their reactions and, more important, their expectations of you. And if you are American, you will be better understand your own behavior and be able to work more effectively with collegues from other cultures.

Nicholas Brealey Publishing US

The Art of Coming Home

Craig Storti
Authors:
Craig Storti

Expecting that the home will be the way it was when you left? Are you instead shocked to discover that both you and home have changed? The Art of Coming Home offers the solid advice you need to reduce the stress of making the transition home. Leave-taking, the honeymoon stage, reverse culture shock, and eventual readjustment - The Art of Coming Home lays out the four stages of the reentry process and details practical strategies for dealing with the challenges you will face each step of the way. Veteran trainer, consultant, and world adventurer Craig Storti sketches the workplace challenges faced by returning business executives as well as the reentry issues of spouses, younger children, and teenagers. He also addresses in detail the special issues faced by exchange students, international volunteers, military personnel and their families, and missionaries and their children.Whether you are a recent returnee or are just now thinking of moving abroad, The Art of Coming Home sets itself apart as it brings the process of returning home right to the heart of the overseas experience.

Intercultural Press

Figuring Foreigners Out

Craig Storti
Authors:
Craig Storti

Here is the ultimate, self-instructional cross-cultural training manual. Craig Storti, author of The Art of Crossing Cultures, The Art of Coming Home, Incident at Bitter Creek and Cross-Cultural Dialogues, brings his wealth of knowledge and his creative mind to this exceptional new resource. Figuring Foreigners Out is designed for anyone who wants to help in "figuring out" the behavior of someone from another culture. Educators, trainers and individuals will profit from this user-friendly workbook. readers can work through exercises which are vintage Storti - on their own, or in a training group. Concepts at the heart of intercultural communication are addressed in a step-by-step manner and include individualism and collectivism, monochronic and polychronic concepts of time, verbal and nonverbal communication styles and power distance relationships in the workplace. Storti uses cross-cultural dialogues as a sort of pre- and post-test for many of the ideas he introduces - inviting readers to return to them after completing the exercises to analyze them in light of what they have learned. Storti ends with a definition of four stages of cultural awareness - unconscious incompetence, concious incompetence, concious competence and unconcious competence - and invites readers to assess their level of awareness after working through the activities. Readers will find themselves better able to incorporate new attitudes and behaviors into their dealings with people who view the world from a different perspective. Throughout, Storti uses literary quotations to enrich his text. This is one of the few books that individuals can work through and, without the aid of a structured training program, effectively prepare themselves for dealing with cultural differences they encounter. Yet it is also ideal as a training text. It should be high-priority reading for anyone who may come into contact with people from foreign cultures whether overseas (corporate expatriates, study abroad participants, volunteers, missionaries, military personnel) or at home in multicultural settings (the workplace, school and other social or organizational contexts). Perhaps the most remarkable aspect of this book is its universality - it is neither overtly nor implicitly oriented to one culture and therefore can be used by anyone interested in understanding people who are culturally different from themselves.

Intercultural Press

Cross-Cultural Dialogues

Craig Storti
Authors:
Craig Storti

Alex Ferguson

Born in Glasgow in 1941, Sir Alex Ferguson was playing football at an international level as a school boy. He began his professional playing career in 1958 with Queen's Park. Four times winner of Manager of the Year, he has been the manager of Manchester United for thirteen years during a time when they have become the most successful and richest club in the world. MANAGING MY LIFE was awarded the British Book Awards' Book of the Year in 1999.Sir Alex Ferguson was born in 1941 in Govan, Scotland. A goal-scoring centre-forward, he was later transferred to Rangers for a Scottish record transfer fee. In 1974, he entered management with East Stirlingshire and St Mirren before joining Aberdeen, where consistent domestic success, followed by victory in the 1983 Cup Winners' Cup over Real Madrid, brought him wider attention.Arriving at Manchester United in 1986, he went on to accumulate 38 trophies, including five FA Cups, 13 Premier Leagues and two Champions Leagues. He was knighted in 1999, following Manchester United's remarkable Treble campaign, and his overall haul of 49 trophies makes him the most successful British manager of all time. Sir Alex announced his retirement in 2013, but he continues to serve United as a director and is a Fellow to the Executive Education Program at Harvard Business School.

Craig Storti

Craig Storti is founder and co-director of Communicating Across Cultures, a Washington DC-based intercultural communication training and consulting firm. With work appearing in the Washington Post, Los Angeles Times, and Chicago Tribune, he is the author of six books. Having lived nearly a quarter of his life abroad, he lives now in Maryland. www.craigstorti.com

Eric Schmidt

Eric Schmidt served as Google's CEO from 2001 to 2011. During that time he shepherded the company's growth from a Silicon Valley start-up to a global technology leader that today has over $55 billion in annual revenues and offices in more than 40 countries. Eric is now Google's executive chairman.

Ernest Gundling

Ernest Gundling is co-founder and co-President of Aperian Global and author of Working GlobeSmart and co-author of Global Diversity.

Greg Nees

Dr. Nees has a Ph.D. in communication from the University of Colorado and an MA in apploed linguistics from Johannes Gutenberg Universitat in Germany. His company, The German Connection, Inc., provides consultation and training to German and American businesses.

John Brooks

John Brooks (1920-1993) was an award-winning writer best known for his contributions to the New Yorker as a financial journalist. He was also the author of ten nonfiction books on business and finance, a number of which were critically acclaimed works examining Wall Street and the corporate world. His books Once in Golconda, The Go-Go Years, and Business Adventures have endured as classics. Although he is remembered primarily for his writings on financial topics, Brooks published three novels and wrote book reviews for Harper's Magazine and the New York Times Book Review.

Jonathan Rosenberg

Jonathan Rosenberg joined Google in 2002 and managed the design and development of the company's consumer, advertiser, and partner products, including Search, Ads, Gmail, Android, Apps, and Chrome. He is currently an advisor to Google CEO Larry Page.

Joseph Shaules

Joseph Shaules, PhD, has worked in intercultural education in Japan, Mexico, and Europe for more than twenty-five years. He is the director of the Japan Intercultural Institute (JII) and teaches at the Rikkyo College of Business and the Keio University International Center. Shaules is a co-presenter on the NHK Television program "Nyuusu de Eikaiwa." He is also the Japan specialist for a consulting and training company based in Germany. He is the author of several books including A Beginner's Guide to the Deep Culture Experience also published by Intercultural Press. He lives in Tokyo.

Kate Fox

Kate Fox, a social anthropologist, is Co-Director of the Social Issues Research Centre in Oxford and a Fellow of the Institute for Cultural Research. She is also a bestselling author of popular social science.Her work involves monitoring and assessing global sociocultural trends, and has included research, publications, lectures, consultancy work and broadcasts on many aspects of human behaviour, including: drinking, risk-taking, beauty and body image, flirting and courtship, crying, patriotism, pub behaviour and pub culture, horseracing, social class, mobile phones, the internet, online social media, menopausal women, cars and driving, gossip, taboos, violence and disorder, attitudes to work, coming of age in the 21st century, motherhood, shopping, individualism, the effects of health scares, the psychology of smell and the meaning of chips. Her most recent book is the major popular bestseller Watching the English: The Hidden Rules of English Behaviour. This book has sold over half a million copies, and is translated into many languages including Chinese, Russian, Polish, Korean and Thai.Kate's other books include The Racing Tribe: Watching the Horsewatchers and Drinking and Public Disorder (co-author with Dr Peter Marsh). Kate is regularly invited to speak at the major literary festivals, as well as guest lectures and seminars at universities, institutes, embassies, trade and professional conferences, etc. in the UK and overseas. She gave the Christmas Lecture at the Royal Geographical Society, and won a debate against Boris Johnson for Intelligence Squared, among other high-profile engagements. She is frequently quoted in the Press and interviewed on radio and television. Kate has also been a regular columnist for Psychologies magazine.Kate is married to the neurosurgeon Henry Marsh, CBE.

L. Robert Kohls

L. Robert Kohls has thirty years' experience as an intercultural trainer and trainer of other trainers; he has worked, lived and travelled in more than eighty countries, with extensive stays in Africa, Asia, Europe and the Middle East. He is also a founding member of SIETAR International.

Michael Moritz

Sir Michael Moritz was born in Cardiff, studied at Oxford and became a journalist at Time magazine in the US in the late 1970s. It was during this period that he met the young Steve Jobs and wrote the first book about Apple, The Little Kingdom: The Private Story of Apple Computer. Moritz co-authored a second business book, Going for Broke: The Chrysler Story, and in 1986 joined Sequoia Capital, in Silicon Valley, California.Sequoia Capital's close alliances with young founders have been transformed into companies now worth nearly $1.5 trillion - the most of any private investment firm in the world. These include the first investments in companies such as Apple and Cisco and, more recently, YouTube, Airbnb, Dropbox and WhatsApp. Michael Moritz has been a member of the Board of Directors of Google, Yahoo!, PayPal and LinkedIn. In 2012 he became chairman of Sequoia Capital and was knighted in 2013. His family's philanthropic work includes Europe's largest scholarship programme for low income university students. The son of refugees from Nazi Germany, he lives in San Francisco with his wife, Harriet Heyman.

Michelle LeBaron

Michelle Lebaron is professor of law and director of the UBC Program on Dispute Resolution. She consults on intercultural conflict around the world and is the author of three previous books, Bridging Cultural Conflicts: A New Approach for a Changing World, and Bridging Troubled Waters: Conflict Resolution From the Heart.

Robert Peston

Robert Peston is Political Editor for ITV News. Until the end of 2015 he was the BBC's Economics Editor; and from 2006 to 2013, he was BBC Business Editor. As a journalist for more than 30 years, he has been Political Editor and Financial Editor of the Financial Times, City Editor of the Sunday Telegraph and a columnist for the New Statesman and Sunday Times (inter alia). Peston has won more than 30 awards for his journalism, including Journalist of the Year and Scoop of the Year (twice) from the Royal Television Society, Performer of the Year from the Broadcasting Press Guild, Broadcaster of the Year and Journalist of the Year from the Wincott Foundation and Business Journalist of the Year from the London Press Club. Peston has published three critically acclaimed books, How Do We Fix This Mess? The Economic Price of Having It All, and the Route to Lasting Prosperity, Who Runs Britain?, his best-selling account of who is to blame for the economic and financial crisis of 2007-9, and Brown's Britain, a biography of Gordon Brown and analysis of the New Labour government. He is the founder of Speakers for Schools (www.speakers4schools.org), an education charity which organises free talks from inspirational speakers for students at state schools. He was married to the writer Siân Busby who died in 2012. You can read, watch and follow Robert at itv.com/peston and facebook.com/pestonitv and twitter.com/peston